On the product page, simply press the Trade-in and Save button on selected products and complete the trade-in information as requested on the Trade-in Form. PS Audio offers full, original retail manufacturer price value back as an immediate credit towards your new purchase.
Adjusted Retail Price:
Upon check-out, we will only charge you the Adjusted Retail Price.
The PS Audio Sales Team will review all trade-in claims within 48-hours. We will authenticate the original retail manufacturer price value of your trade-in, and we will call or email you if we see any discrepancies. Once you receive an order confirmation from us via email, your trade-in proposal has been accepted.
We will also email you an RMA with an RMA Number, which you can write on the box or shipping label, which you can use to return your unit. You will have 30-Days to return the trade-in.
What we accept in trade:
We will accept nearly any HiFi make and model. We ask for component-level product in trade. What’s component-level mean? Component-level refers to any high-quality stereo product such as a preamplifier, power amplifier, DAC, phono stage, loudspeaker pair, turntable, headphones, or CD transport. We require that all trade-in gear is functioning. Additionally, all trade-in gear must have respectable cosmetic condition.
What we do not accept in trade:
We do not accept broken or non-functioning product. We do not accept most accessories, phono cartridges, power cables, or interconnects. Exceptions can be made based on the value of the accessory or cable. Go ahead and enter your trade-in for quote, and the PS Audio Sales Team will review your proposal. We work hard to accept every trade we can.
Can I trade-in multiple items?
Heck yeah! You can trade in multiple items for value back up to but not exceeding the credit-cap. Just click “Add Another…” at the bottom of the Trade-in Form.
What is the Trade-in Balance Credit?
If your trade-in item has a larger MSRP than the credit you were provided, that value will be stored on your account for use on future purchases. To access this available credit, you must be logged into your account for both the original purchase and new purchase. The PS Audio team will evaluate your balance credit and approve it for future use. Any questions just give us a call, 1-800-PSAUDIO
I don’t know if PS Audio can accept this trade-in…
Don’t worry, you have options:
Call us, you will speak with a real person: 1-800-PSAUDIO
Email us, and a real person will write you back: [email protected]